When it comes to delivering for one of the world’s largest online retailers, it’s no secret that it can be a tough day, depending on the number of parcels you have and the addresses you need to deliver to.
The routes are set based on data, and traffic can be unpredictable. But the fact of the matter is, it’s regular work that thousands of drivers complete every single day in the UK, so while it’s tough, it’s possible to be a successful delivery driver. Here’s some advice on how to improve how you manage your day, safely within the restrictions of a planned route and without breaking any rules.
Optimise Your Van Ruthlessly
The more you complete a route, the more you will understand, but it makes perfect sense to be as efficient as possible so that you can easily access your parcels in order. Develop an efficient method for loading with barcodes and labels facing outward. Over 100+ stops, you will save a lot of time.
Get Off To A Flying Start
The first 60–90 minutes of your route set the tone for your mental state, so aim to power through your early deliveries. If you’re 10–15 stops ahead by mid-morning, the pressure eases, and you have breathing space. But allow yourself breaks and spread the load for the rest of the day. If you seem to complete your route early every day, you show you have the capability for extra capacity. This is likely to be filled. So work effectively to meet the daily demands that have been set.
Work With The Apps & Your DSP
Routing may not always seem optimal, but this should be reported to your DSP. The same applies if you are overloaded with drops. If you try to cut corners, you may be recording and sending back data that says everything is fine. Although routes are audited, your individual issues may not be seen unless they are reported. Don’t suffer in silence. By keeping a private log of impossible days, including the number of stops, miles, and traffic events, you can provide a more complete discussion when reporting your problems.
Develop Good Habits
Don’t try and cut corners by pre-scanning items, as this changes the way your route is audited. A scanned item is a delivered item; leave it to the last minute. Other good habits include:
- Glancing at your route while you walk back to the van.
- Loading your next three parcels as you go.
- Park smart (driver’s side to drop, avoid reversing when possible).
- Pre-loading snacks and drinks so that you’re not hunting shops mid-route.
Respect Your Time and Your Energy
Customers may want to stop you for a chat. Stay polite, but be brief if you’re falling behind. You’re not being rude – you’re being practical with your obligation to all customers and your day.
The same applies to your energy. Take time to have a break. It’s not time wasted if you give yourself a small reset during the day.
This job can be hard, but with a few small, smart tweaks, you can stay on top of it and become an expert. And if you have a bad day on the road? Leave it at the front door. Tomorrow is another day, and you’ll have a whole new day of experience to help you manage your day better in the future.