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The Importance of Vehicle Dash Cams in Insurance Claims

The Importance of Vehicle Dash Cams in Insurance Claims

30th April 2024
Importance of dash cams in insurance claims for delivery drivers

In the world of delivery driving, every day on the road can come with a range of challenges. As a self-employed delivery driver, you already know the importance of being prepared for anything—from navigating busy streets to dealing with unexpected delays. But there’s one tool that’s becoming increasingly crucial for any delivery driver: the dash cam.

Dash Cams can protect you in many ways, especially when it comes to insurance claims. Whether you’re involved in an accident or facing a questionable claim, a dash cam provides an extra layer of security and peace of mind.


What is a Dash Cam and How Does It Work?

A dash cam, is a small digital video camera that mounts on the dashboard or windshield of your vehicle. It continuously records everything that happens while you drive—and sometimes even when you’re parked. Most dash cams start recording automatically when you turn on the engine and stop when you turn it off, saving the footage on a memory card. They can capture a wide angle of the road ahead or, with certain models, what’s happening behind or inside your vehicle as well.

There are several types of dash cams:

  • Front-facing cameras record everything in front of the van.
  • Rear-view cameras capture what happens behind your van.
  • Dual-lens cameras have both front and rear recording capabilities, providing a comprehensive view around your van.
  • Cabin cameras are especially useful for delivery drivers, as they can record interactions inside the vehicle, deterring potential theft from inside the van.

Understanding how these cameras work and selecting the right type can make a big difference in the level of protection they provide.


The Role of Dash Cams in Insurance Claims

When accidents happen, proving what really occurred can often be a he-said-she-said situation. This is where a dash cam becomes invaluable. With clear video evidence, you can quickly establish the facts of the incident, which can be crucial when making an insurance claim. Dash cam footage not only helps in proving your version of events but can also significantly speed up the processing of claims. Insurance companies appreciate the clarity that video evidence provides, which can lead to a quicker and more favourable resolution for you, reducing any downtime for your van and working capacity.

If you’re ever involved in an incident where the other party is at fault, dash cam footage can protect you from wrongful liability claims. It’s not uncommon for delivery drivers to be wrongly accused in busy traffic conditions; a dash cam provides an unbiased witness that can help keep your insurance premiums lower by avoiding false claims.


Protecting Yourself Against Fraud and Theft

Dash cams also play a critical role in protecting delivery drivers against more than just road accidents. In an industry where you’re often leaving your vehicle unattended, a dash cam with parking mode can act as a vigilant protector. This feature enables your camera to continue recording even when the ignition is off, using motion sensors to detect and record any activity around the vehicle. This can deter theft and vandalism, or help in catching perpetrators if an incident does occur.

Dash cams can also safeguard against another significant risk: insurance fraud. This type of fraud often involves individuals intentionally causing accidents to claim insurance money. With dash cam footage, you can protect yourself from becoming a victim of these scams by providing undeniable evidence that can refute false claims.


Choosing the Right Dash Cam for Delivery Vans

When selecting a dash cam for your delivery van, there are a few key features to consider:

  • Resolution: Look for cameras that offer at least 1080p resolution. This will ensure that your recordings are clear enough to capture license plates and street signs.
  • Night Vision: Many delivery schedules run into the evening or early morning. Cameras with enhanced night vision capabilities are crucial for capturing clear footage in low-light conditions.
  • Field of View: A wider field of view (at least 140 degrees) will capture more of the road and periphery, offering better coverage in case of side-swipe accidents or unexpected events.
  • Reliability and Storage: Choose a dash cam that is known for durability and has sufficient storage capacity, or one that offers loop recording which automatically overwrites the oldest files when the card is full.



Investing in a dash cam is more than just adding another gadget to your vehicle; it’s about insuring your livelihood. With the risks involved in delivery driving, having a dash cam can give you the evidence you need to avoid legal headaches, fraudulent claims and protect you against theft. So, consider a dash cam an essential tool for self employed delivery drivers —it might just be the best investment you make for your van.

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